Help
Help and fixes.
Answers for setting up Desk Vinyl, fixing a widget that misbehaves, and your license. The most common questions are in the FAQ on the home page.
Getting started
Does it work on a MacBook Air, or on more than one display?
Yes. Any Mac on macOS 26 or later works, MacBook Air included. Each display needs its own widget, so add one on every display you want it on.
Why isn't it on the Mac App Store?
The smooth spin uses a technique App Store widgets can't. Desk Vinyl is signed with a Developer ID and notarized by Apple, so it opens like any other Mac app.
Troubleshooting
The widget is blank or black
Choose Repair Widget from the menu bar icon. If another copy of Desk Vinyl is keeping the widget for itself, it offers to move that copy to the Trash; for a copy on the disk image, eject the disk image. If the widget is still blank, remove it and add it again from Edit Widgets.
The buttons do nothing
Desk Vinyl needs your OK to see Spotify or Apple Music. In the Theme Gallery's footer (menu bar icon › Theme Gallery…), or in the welcome sheet (menu bar icon › How to Add the Widget…), click Fix… beside a player marked “not allowed” and turn it on in Privacy & Security → Automation. Still nothing? Choose Repair Widget from the menu bar icon.
I can't see the widget
With Stage Manager on, macOS can hide desktop widgets. In System Settings → Desktop & Dock, set Stage Manager › Show desktop items. Each display needs its own widget, so add one on every display you want it on.
Colours look grey
In System Settings → Desktop & Dock, a Widget style of Automatic or Monochrome makes macOS draw desktop widgets in one colour while another app is in front. Desk Vinyl switches to a line-art deck then. For the full wood and colour all the time, choose Full-color.
The widget says Desk Vinyl isn't running
The widget shows “Desk Vinyl isn't running · Click to open” when the app isn't open in the menu bar. Click the widget to open it. To have it start by itself, turn on Open at Login (menu bar icon, or Settings › General).
License & account
Where's my license key?
In the email Polar sends after checkout. Paste it into Desk Vinyl (menu bar icon › Desk Vinyl Pro…) and every theme unlocks. Can't find it? Email us and we'll resend it.
How do I uninstall Desk Vinyl?
Remove the Desk Vinyl widgets from your desktop, turn off Open at Login and choose Quit Desk Vinyl from the menu bar icon, then drag Desk Vinyl to the Trash. To clear what it saved, also delete the folder ~/Library/Group Containers/KKF9Y4MB4G.com.arand.deskvinyl and the file ~/Library/Preferences/com.arand.deskvinyl.plist. Have a Pro license? First choose Deactivate This Mac… (menu bar icon › Desk Vinyl Pro…, or Settings › Pro), so you can use your key on another Mac.
Contact us
Something else, or a refund? Write to us here and we'll reply by email. You can also email [email protected].